Office Policy

CANCELLATIONS | RESCHEDULING | LATE ARRIVAL

If you an anticipate needing to cancel or reschedule your appointment, or you are running late, please contact our office as early as possible so that we can try to accommodate your needs. Our phone number is (937)-240-3024.

Cancellation or Rescheduling Policy

If you need to change your appointment, we require a minimum notice of 48 hours. If adequate notice is not received, a fee of $75 will be incurred. This fee cannot be billed to your insurance company and will be your direct responsibility. No future appointments can be scheduled without payment of this fee. You may also be asked to provide your credit card to reserve future appointments and/or pre-pay for treatment.

Late Arrival Policy

Your appointment time was held just for you. Arriving on time ensures that the specialty team has enough time to provide the best care for you. If you arrive 10 minutes after the start time of your appointment and you did not notify the office, it will be considered a missed appointment, and you will incur a $75 fee.

This fee cannot be billed to your insurance company and will be your direct responsibility. Payment of this fee will be necessary to reschedule your appointment.

A second broken appointment may result in dismissal from the practice.